Privacy Policy

Privacy disclaimer Regulation (EU) 2016/679 of the European Parliament and of the Council
of 27 April 2016

(This regulation is drafted in compliance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, which came into force on 25 May 2018)

Dear User,

This statement is intended to tell you what data we collect, why and how we use it.

When you browse our website and / or use our services, you accept that our company collects some of your personal data.

The information applies only to this site and not to other websites, portals, sections / pages / spaces linked by links, third-party ownership or, for which please refer to the respective information.


Who is the data controller?

The data controller is Hotel Montereale in person of its legal representative pro-tempore, with registered office located in Pordenone ( PN ), Via Montereale 18 , 33170 P.IVA/C.F.: 00210620936

We remind you that you can send any question or request regarding your personal data and with respect to your privacy by writing to

What kind of data do we process?

a) Data provided by the user

If you are a user

When you register, if you decide, during navigation, where provided, for example to enter a comment and / or to interact with the services offered, we ask you to provide us with some data that you need to take advantage of our service.

These are, for example, the data that we could request and vary depending on the service and registration mode selected by you:

  • telephone number
  • address, email address and password
  • city or municipality of reference
  • date of birth
  • sex
  • Nationality
  • nick name

Third party data

If you provide for any reason, personal data of third parties, such as those of your family or friends, during a request for a reservation, you must ensure that these subjects are aware and adequately informed of this information and have consented to the related processing.

Data of minors under 16 years

If you are under the age of 16, you can not provide us with any personal data and you can not register, and in any case we do not assume any responsibility for any false statements that you provide. Should we notice the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.

b) Data that we collect automatically

We collect the following data using the services you use:

  • technical data: e.g. IP address, type of browser, information on your computer, data on the current (approximate) location of the instrument you are using, data collected using cookies or similar technologies: for more information, please visit the section “Cookies”


How do we use the collected data?

To offer you our best service, we use the collected data to guarantee you access and their provisioning, to inform you about our business activities by e-mail, sending SMS or push notifications; to perform analysis and reporting activities connected to the communication systems, for example the detection of the number of opened e-mails, the clicks made on the links present in the communication, the type of device used to read the communication and the relative operating system or the list of unsubscriptions to the newsletter.

These treatments are necessary to properly provide the services offered on the website to users who join.

In order to increase the correspondence between your request and what will be proposed by the website, we use your data in the following ways:

  • communications relating to services similar to those used and / or requested by you
  • detection of your position (approximate)


You can activate / deactivate location services at any time by accessing the settings of your browser and / or your device.

Type of data provision?

The provision of personal data is mandatory and for the processing necessary for the provision of the services requested and for direct marketing purposes, by Hotel Montereale (any refusal makes it impossible to use the service) ;

Instead, it is optional for profiling and transfer to third parties, for third parties we mean companies not referable to Hotel Montereale

Subjects to whom personal data may be disclosed

The data collected as part of the provision of the service may be communicated to:

  • companies that perform functions that are closely connected and instrumental to operations.
  • Authorities and administrative and judicial authorities by virtue of legal obligations
  • Under no circumstances do we transfer or sell personal data to third parties


How to exercise your rights on your data

At any time you can request the modification or cancellation or copy of your data directly to the email address

Your personal data will be exported within 30 days or, in case the export becomes particularly complex, within three months.

The cancellation will be made within the expected technical times and in accordance with the explicit retention period, we remind you that such data will be stored, in a protected form and with restricted access, solely for the purpose of ascertaining and suppressing crimes, for a period not exceeding 12 months from the date of the request and subsequently will be erased safely or anonymised irreversibly.

Data retention

The retention of personal data will be in paper and / or electronic / computerized form, respecting your privacy and current regulations.
The data provided by the user and collected automatically will be kept, for a time necessary to provide the requested service, to manage any disputes in collaboration with the Authorities.

For direct marketing and profiling purposes we keep your data for a maximum period equal to that foreseen by the applicable legislation.

Finally, we remind you that for the same purposes, data relating to electronic traffic, excluding the contents of communications, may be kept for a period of no more than 6 years from the date of communication, pursuant to art. 24 of the Law n. 167/2017, which implemented the EU Directive 2017/541 on anti-terrorism.

Data protection

The data are collected according to the indications of the relevant legislation, with particular regard to the security measures provided by the GDPR (Article 32) for their processing by means of computerized, manual and automated tools and with logic to ensure the security and confidentiality of the data themselves.

Changes to this information

This information may be subject to change. If substantial changes are made to the use of data on the user by the Owner, the latter will notify the user by publishing them with the maximum evidence on their pages or through alternative or similar means.

Last updated May 2018.